SHIPPING POLICY

ITALY

Express delivery in 1-4 working days

Shipping costs are € 9,99 For orders up to 5 kg, free with a minimum spend of € 499.

You are responsible for the shipping costs associated with the delivery of products purchased on the website https://forever-tuning.com/ as specified in the order confirmation.

AUSTRIA, BELGIUM, BULGARIA, CROATIA, CYPRUS, CZECHIA, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN

International express delivery in 2-6 business days

Shipping costs are 35 € per ordini fino a 5 kg.

Shipping costs for products purchased on the website https://forever-tuning.com/ are your responsibility, as specified in the order confirmation.

SWITZERLAND, UNITED KINGDOM, NORWAY, ALBANIA

International express delivery in 2-6 business days

Shipping costs of 40 € per ordini fino a 5 kg.

Shipping costs for products purchased on the website https://forever-tuning.com/ are your responsibility, as specified in the order confirmation.

CANADA

Shipping costs of 40 € per ordini fino a 5 kg.

Shipping costs for products purchased on the website https://forever-tuning.com/ are your responsibility, as specified in the order confirmation.

AUSTRALIA

Shipping costs are 45 € per ordini fino a 5 kg.

Shipping costs for products purchased on the website https://forever-tuning.com/ are your responsibility, as specified in the order confirmation.

AMERICA

Shipping costs of 50 € per ordini fino a 5 kg.

Shipping costs for products purchased on the website https://forever-tuning.com/ are your responsibility, as specified in the order confirmation.

FINLAND

Shipping costs of 25 € per ordini fino a 5 kg.

Shipping costs for products purchased on the website https://forever-tuning.com/ are your responsibility, as specified in the order confirmation.

MARTINIQUE

Shipping costs of 70 € per ordini fino a 5 kg.

Shipping costs for products purchased on the website https://forever-tuning.com/ are your responsibility, as specified in the order confirmation.

GUATEMALA, CHILE, BRAZIL, NEW ZEALAND

Shipping costs of 60 € per ordini fino a 5 kg.

Shipping costs for products purchased on the website https://forever-tuning.com/ are your responsibility, as specified in the order confirmation.

OTHER COUNTRIES

Shipping costs of 50 € per ordini fino a 5 kg.

Shipping costs for products purchased on the website https://forever-tuning.com/ are your responsibility, as specified in the order confirmation.

SHIPPING FOR ORDERS UNDER 100 EURO (EUROPE ONLY)

We will use shipping INTERNAZIONALE RACCOMANDATA (Transit time 10-15 days depending on the destination country). Please be patient. Thank you.

SHIPPING AND DELIVERY

Delivery is considered complete and ownership of the product passes to you upon acceptance of the shipment by the courier. We are not responsible for couriers, particularly for damaged or lost goods.

RETURNS AND REFUNDS

Our 14-day return policy applies. If 14 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, the item must be unused and in the same condition in which it was received. It must also be in its original packaging.
Return shipping costs are the responsibility of the customer, unless the item is received damaged or does not correspond to the item ordered.
To return the purchased item, follow these steps:

  1. The customer proceeds with the return request.
  2. The customer receives a “return confirmation accepted” email from us.
  3. The package will be collected by our courier on the date indicated in the "return confirmation accepted" email.
  4. The refund will be made using the payment method chosen by the customer when placing the order.

There are some situations where refunds are not granted:

  1. Obvious signs of use.
  2. Product condition not original, damage or missing parts for reasons not attributable to our error.
  3. Any item returned more than 14 days after delivery.

REFUNDS

Once your return is received and inspected, we'll send you an email to confirm receipt of your returned item. We'll also notify you whether your refund has been approved or denied.
If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of time.
Late or missing refunds:
If you haven't received a refund yet, please check your bank account carefully.
Please contact your credit card company; it may take some time for the refund to be officially credited.
Next, contact your bank. It often takes some time for processing before a refund is credited.
If you have already done so and have not yet received your refund, please contact us at info@forever-tuning.com .

CHANGES

We only replace items if they are defective or damaged, with shipping costs at our expense.
To return the product, you must ship it to: Via Severino Ferrari 4D, Anzio (RM) 00042 Italy

You will be responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
Please let us know if you wish to return the item to info@forever-tuning.com .